I had ten Lumineers placed. My dentist and I had an indepth discussion about what type of smile I wanted, which included explicit instructions on the fact that I wanted them very white. For some insane reason, he put a stain on them. When I asked him why in the world he would do that, he told me that they still needed to look natural. I was very clear about how unhappy I was. He asked me to give it time and if I still didn’t like it, then he’d make them whiter. I gave it a couple of weeks, but most of that time was spent stewing about how miserable I was with the results. When I went back, the way he made them whiter was by drilling off the top layer. Now I have uneven, dull looking teeth. Is there anything I can do about this? I spent $15,000 on this.
I’m sorry to hear that this happened to you. Often, when a dentist asks you to give it time, it is because he is hoping you will feel like a pest and give up. When you didn’t (and good for you, by the way) he was stuck. He told you he’d make them whiter but didn’t know how and resorted to butchery.
Lumineers is a brand of porcelain veneers that is heavily marketed to inexperienced cosmetic dentists as being able to place. This means a lot of dentists, without the adequate amount of post doctoral training, get in over their heads. Under normal circumstances, if you don’t like the appearance of your cosmetic case, there is nothing you can do about it so long as it is functional.
Here is where your dentist’s incompetence paid off for you. By drilling off the top layer of your Lumineers, he destroyed them. That top layer contains the glaze that protects them. Because of that, you have every right to ask for a refund. He may offer to replace them for you, but don’t do that. He will not be able to give you the smile you really want. Tell him you’d rather have the refund. Then you can go to a dentist who has real cosmetic skills and training to get this done. If you want the best cosmetic dentist, then look for a dentist who is AACD accredited.
This blog is brought to you by Lexington, KY Dentist Dr. Fred Arnold.